Why Hotels Don't Stock Curly-Hair Items

By Adeline Green February 27, 2024 1 mins read 103 Views

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The Problem of Limited Options for Curly-Haired Travelers

As summer approaches, many people are getting ready to travel and enjoy the warm weather. But for those with curly hair, finding suitable hair products at hotels can be a challenge. While hotels often provide shampoo, conditioner, and shower gel, these products are typically designed for fine to "normal" hair types, leaving curly-haired travelers without suitable options.

Entrepreneur Hannah Bronfman's Experience

Hannah Bronfman, an entrepreneur, recently shared her frustration as a curly-haired traveler in a TikTok video. She expressed the difficulty of finding products that work for her hair type when staying at hotels. This issue is not uncommon but is rarely addressed.

Choosing Hair Products for Hotels

The process of selecting hair products for hotels is complex. Patrick Fernandes, executive managing director of the Carillon Miami Wellness Resort, explains that the chosen products must align with the hotel's brand, comply with local requirements, and be practical for guests. The products should also cater to a variety of hair and skin types and address common conditions like dandruff.

In locations where guests frequently use the beach or pools, the product line may focus on combating the drying effects of chlorine. Luxury properties may offer branded products such as Le Labo, C.O. Bigelow, or Malin + Goetz. However, many hotels simply label their non-branded products as "shampoo" and "conditioner."

The Selection Process

Hotels often choose a hair-care brand that accommodates the needs of most guests, even if it doesn't meet every requirement. They may rely on Group Purchasing Organizations (GPOs) or approach brands through mailing lists. This means that the brands stocked by hotels may not be familiar to the average consumer.

Overall, the lack of curly-hair products in hotels highlights the need for more inclusive options for travelers with diverse hair types. By expanding their product offerings, hotels can ensure that all guests feel catered to and have a comfortable stay.